Terms of Use
Article 1. Range of terms
The terms of use is use condition of Telus on-line shop (hereinafter referred to as "this website") managed by Telus lase co.,ltd.
When a customer who uses this website (hereinafter referred to as "customer") uses various services provided by us, all the things related to use are to be applied.
In addition, the customer is required to agree to the terms of use in order to use this service.
Article 2. Customer
1. "Customer" is named generically as they follow the terms of use and use this website (influding who received customer ID and password generated by us).
2. When the customer input their names, phone number, email address, password and etc. (hereinafter referred to as "registration information"), it is to input the true and correct information and to follow the procedure of Article. 5 when requires to edit the registration information.
In addition, the disadvantage of registering the incorrect information is to owe by customer.
3. Customer who registered the membership shall manage and store their ID and password at their own risk, and shall not transfer, sell, change their names, set pledges or use them as collateral to a third party.
In addition, the responsibility of forgetting the registration information and damage of being used by a third party is owed by customer unless it is caused by us.
Article 3. Use of the service
1. This service shall be provided for access from Japan and overseas, and for other terms and conditions, it is to be specified by us.
2. Customer follows the terms of use and rules that we stipulated, and upon the approval they are to use this service.
3. Customer shall be responsible for sending their information through this service and not cause a trouble or damage to this webiste.
4. Related to the use of this service, when customer cause a trouble or a damage to this webiste or other customer, or when the customer generates the dispute between other customer and a third party, it is to solve the problem and owe the damage as the customer's responsibility and shall not cause a trouble and damage to our website.
5. Discontinuation of this service is to finish the service itself, and ban of this service is to finish providing the service for the customer.
Article. 4 terms of use, change of service
1. For the following cases, we shall change the contract without making an agreement individually with customer from changing this terms of use.
In addition, after changing the terms of use, we shall consider the customer agreed to the revised terms of use when customer starts this service.
The change of terms of use is matched to he customer's general benefit
The change of terms of use is not contrary to the purpose of contract and the necessity of change, the appropriateness of the contents after changed and the circumstances to other changes.
2. When we change the terms of use from the preceeding paragraph, we determine the effective timing and share and inform the fact that the terms of use will be changed and the content after changed and effective timing through the internet or other proper method.
3. Upon changing the terms of use, the effective of change will not be generated if we share and inform the paragraph before the effective timing of preceeding paragraph comes.
Article. 5 Notification of change and resignation
1. Customer shall promptly carry out the designated procedures when there is a change to the subject submitted to us.
2. If you fail to notify the change, we shall consider the registered information is correct and available.
3. In addition, if there's any damage or loss caused to the customer due to the failure of registration change, we are not responsible to it.
4. If customer wish to stop the service, customer can withdraw anytime after carried out the designated procedures.
5. Customer's qualification is personal, and if the customer leaves customer's company, it would be handled as withdrawal from our service.
Article. 6 Prohibited matters
Customer shall not perform the following acts while using our service. We would decline customer's use on this website if customer performs sas below.
1. Interruption of managing our service and the possibility to interfere with this service
2. Acts that infringe on property, credit and privacy including other customers, a third party and our intellectual peoperty rights, trademark rights, copyrights, etc. and the possibility to act.
3. When registering, input the wrong information.
4. Acts to use this service by using the customer's ID and password illegally
5. Reproduction or redistribution of our email and our website contents
6. Acts to send or write the harmful computer program to our email or our website
7. Acts to hack into our website with illegal method
8. Acts to violate laws and regulations, contrary to public order or morality, and related possible acts
9. Acts to share and use customer's ID by multiple people within customer's company
10. Acts to violate either terms of use, and to judge inappropriate by us against this service
Article. 7 Customer ID and password management
1. Customer shall be responsible for managing customer's ID and password at customer's risk
2. Customer shall not transfer, lend or disclose customer's ID and password to a third party, and shall be responsible for any damages caused by insufficient management of customer's ID and password, failure in use, and used by a third party, and we shall not be responsible unless there is any intentional or gross neglience.
3. If by any chance, customer's ID is used by others or customer's ID and password are leaked, customer shall contact us immediately.
4. This service, for the privacy protection, shall use SSL as encryption technology and consider the security, however the security is not guaranteed by us, therefore please understand that there's a risk of leakage of personal data without our failure.
Article. 8 Copyright, trademark and other intellectual property rights
1. All copyrights, trademark rights and other intellectual property rights of any contents (acticles, pictures, drawings etc.) provided through this service belong to us or the maker who approved to use, and customer shall not infringe on these rights.
2. Regardless of any purpose, we shall forbid firmly to use the contents and other published contents in part which are not permitted.
3. If a problem occurs between a third party in violation of the terms of use, customer shall solve it for their own liability and cost and not give any damage, loss or disadvantage.
Article.9 Discontinuation of Service and Cancellation of customer registration
1. If we judge it is necessary, we shall change the service contents, discontinue, and suspend anytime without notifying customer, and we shall not take any responsibility to the damage caused to customer.
2. In addition to the cases stipulated in Article. 6, we shall suspend our service or remove the customer registration without notifying customer in advance in case we judge the customer is inappropriate.
3. In case we don't receive order from the customer more than 1 year through this website, we shall recognize the customer resigned our service and suspend our service without notifying customer.
Article. 10 Product purchase
1. Customer can purchase the product from us through this service and utilize the service.
2. In case customer wish to purchase the products, customer can purchase products and order the service following our designated method.
3. Upon the customer's order in previous paragraph, sales contract between the customer and our company regarding the purchased product is concluded when the order confirmation email is sent to the customer.
4. Before the sales contract is concluded based on the previous paragraph, we shall refuse customer's order in case there's any reasonable cause.
5. Even after sales contract based on paragraph. 3, we shall cancel the sales contract and take appropriate action in case there's any dishonesty or inappropriate acts.
6. We shall not take any responsibility due to the internet damage or any other circumstances which don't belong to our liability in case customer's order couldn't reach to us.
7. The product delivery through this service is basically for the people who live in Japan only.
8. After receipt of order, we shall give a call or a email in case we need to confirm the deal.
Article. 11 Product delivery
1. Delivery of the purchased product is possibly delayed under the conditions as below. Please be notified.
In case customer could not receive the purchased product due to customer's preference.
In case there's a mistake in order content and delivery information.
In case caused by delivery circumstances and natural disasters.
In case the number of order is remarkably exceeded the forecast.
In case it takes time to deliver due to the out island and delivery company's preference.
2. Purchased product delivery shall be completed as the purchased product is delivered to the designated address by customer when ordering.
3. In case of large product, delivery area might be limited.
4. We shall contact customer by the call or email in case the delivery timing is delayed from the schedule or we can't deliver due to out of stock.
5. We shall not take any responsibility in case the delivery delay or incapable of delivery due to the natural disaster, Enactment, Revision or Repeal of Laws and Regulations, traffic accident, disposition by the exercise of public authority by administrative agencies, transportation machine accident, labor difficulties and other unavoidable circumstances.
Article. 12 Exchanges and returns
Exchanges or returns will only be accepted when the product is delivered and the customer contact our sales PIC. However, we will ot be able to accept any exchanges or returns under the condition as below.
Product used once
Order product and large order
Broken or damaged product caused by customer
Exchanges or returns will require the return shipping fee due to the customer's personal preferences.
Article. 13 Cancellation of order
Even after receiving an order from customer, we shall cancel the qorder for the following reasons as below.
Customer's information is admitted as the informal facts
Long-term unavailable product or discontinued product
Order is exceeded the available quantity of sold-out product
Displayed price on this website is significantly low compared to the market price, or it is wrong.
Delivery becomes impossible due to the fluctuations in delivery conditions.
Others, especially in case we admit to cancel the order
Article. 14 Settlement method and delivery charge
1. Settlement method on this service shall be payment condition based on the contract between us. Product price is summed up with product price and its tax, and delivery charge if needed.
2. Payment method is limited to credit card and bank transfer only.
3. Payment by credit card is followed by the contract that customer made a deal with credict card company.
In addition, in case there's any trouble between the customer and credit card company, customer shall solve the problem by own liability and expense and shall not cause any inconvenience to us.
Article 15. Disclaimer warning
1. We shall not take any responsibility against the trouble, loss, and damage caused by using this service besides guaranteeing the accuracy of information which is published on this website, integrity, usefulness, and safety.
2. All the product names, price, material, specification, country of origin, images published on the website shall be changed without any notification.
3. We shall change the terms of use and information on the website without any notification. In addition, we shall possibly discontinue and susupend the site management, please be notified.
4. We shall not take any responsibility to the damage caused by the change of information and management discontinuation or suspension of the website despite any reason.
In addition, we shall not take any responsibilit to the website which is linked to this website and its contents.
Article 16. Duration clause
Even though customer terminate the utilization of the service, customer can not escape from performance of obligation on the terms of use including payment obligation which occured, and the rules of article 8, article 15, article 17 and article 18 are still valid and continued.
Article 17. Compensation
Customer shall resolve at customer's own expense and responsibility in case the trouble occurs due to or related to the utilization of the service, customer's violation of the terms of use and other rules, infringement of the rights of a third party.
In addition, related to the trouble, in case the expense generates to our company or our company pay the compensation, customer shall bear them.
Article 18. Governing law and Agreement on Jurisdiction
This agreement shall be interpreted based on Japanese law, and if there is a need to sue for a dispute between customer and our company caused by or related to this service and product, Shizuoka District Court shall be the exclusive agreement jurisdiction court as the first instance.
Article 19 Contact details
We shall receive any questions regarding registration, requirement, opinion to Telus on-line shop, etc by contact form, however shall not receive a call basically.